Privacy Policies

Privacy Statement

Glanrafon Fawr sets out in its Privacy Policy how any information given is used and protected when using this website, we are committed to protecting your privacy.
Glanrafon Fawr will not collect any sensitive information from any users. The information will be recorded and updated when additional information is supplied or upon request from user.
The Privacy Policy may change or be updated in the future. This should be checked regularly to ensure that every user is happy with any additional information or change.

Use of Personal Information

The personal information that Glanrafon Fawr collect from the website or phone will be used to establish and maintain business records.

Personal information that is provided to Glanrafon Fawr will be used to handle requests regarding bookings, communicate with you regarding your booking, deliver products i.e. booking confirmations, services and promotional offers, update our records.
All personal information collected by Glanrafon Fawr is only made available to authorised individuals who need to handle that information. Glanrafon Fawr will disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to an individual, public health or safety.

Removal from Lists

If you do not want to receive e-mail or posted offers from Glanrafon Fawr, please let us know by sending an e-mail message to catrinwilliams287@gmail.com Please provide Glanrafon Fawr with your complete name and email address.

Access and Correction

Any users that has provided us with any information have a right to seek access to information that Glanrafon Fawr holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date.
If you wish to exercise your right under the Privacy Act to seek access to the Personal information held by us, then you should address your request in writing to Glanrafon Fawr.
Please note that in the interests of protecting the privacy of all our customers, if you request details of any personal information held by us, we will need to identify you accordingly. To do this, we may telephone you or require your current name and address (or any former addresses that may assist in identification) and a copy of a form of identification such as a current driver’s licence or passport.
We will assume, unless you tell us otherwise, your request relates to our current records about you. This will include the personal information about you, which is held on our databases and files. Generally, we will not charge you for our costs of providing access to our current records about you. Glanrafon Fawr may also store records containing personal information in its archives, for legal and administrative reasons.

If you are of the view that personal information about you is not accurate, complete or up to date, please provide Glanrafon Fawr with your request for correction. Any requests for correction will be dealt with promptly.

How Information is Stored

All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.
The client information that is stored, Name, email address, telephone number, is stored both on a paper form and on our secure server.
Information is kept locked via a password on the computer, and is only accessible to us in the business. The information that we hold on paper form is stored securely in a locked filing cabinet. No information that Glanrafon Fawr hold will be passed on, sold or used for any other purposes other than for the use of Glanrafon Fawr. The information is held for 5 years and after that time will be removed from the server or the paper form destroyed.

Cookies

In common with other websites, we do also use “cookies”.
You can control the use of cookies on your computer and can turn them on or off at anytime in your web browser settings. This site also asks if you wish to accept cookies. The cookies we use on this site are in relation to analytics and social media:
Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.
Social Sharing – We use cookies to allow you to share content directly on the social networking/sharing sites like Facebook. Examples would be if you wanted to “like” about a business or service on our website via the live Facebook Feed.

Reviews

From time to time we use reviews on our website/Facebook /Instagram page. Glanrafon Fawr will only publish these with your permission. A client can ask for this to be removed at any time or request for the review not to be published. Clients are asked to contact  Glanrafon Fawr directly to remove permission to publish reviews. By reviewing Glanrafon Fawr on any platform ie social media, website or email you are consenting for the park to use these reviews for marketing.

Your Acceptance of these Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions or comments about this privacy policy or about how we have handled personal information about you, please contact Glanrafon Fawr.